Here to Serve Our Community
FSA brings together educators, advocates, caregivers, and community leaders who understand the unique needs of Riverside and San Bernardino counties. Together, we create programs that meet families where they are and help them move forward.
Our People, Our Strength
The FSA team is as diverse as the communities we serve — bringing unique skills, lived experiences, and local insight to every program we create.
team members serving communities across Riverside and San Bernardino Counties.
program sites supported by our staff each day.
the average time our team stays with us, many stay much, much longer.
Meet Our Leadership Team
Our leaders combine local insight with deep expertise to guide programs that empower children, families, and older adults to thrive. Their vision, experience, and dedication ensure our services make a real difference in every community we serve.
-
Cheryl-Marie Hansberger, Ed. D.
Chief Executive Officer
Since July 2021, Cheryl-Marie Hansberger, Ed.D., has served as CEO of Family Service Association, bringing over 20 years of executive leadership experience. Her background spans operations, strategic planning, government affairs, and education. Previously, she held key leadership roles including Chief of Staff to the Mayor of Riverside and Vice President of Strategic Development and Operations at a global engineering firm.
-
Shannon Gonzalez, MPA
Chief Operating Officer
Shannon Gonzalez serves as the Chief Operating Officer of Family Service Association, bringing more than 25 years of management experience in the nonprofit sector. Throughout her career, she has held key leadership roles in program direction, staff development, and organizational growth.
In her role at FSA, Shannon oversees all agency programs and services, ensuring they operate at the highest level of quality and impact.
Shannon is recognized both locally and nationally for her expertise. She has been a featured workshop speaker at the Alliance for Children and Families National Conference in 2008 and 2011, and has presented at various DPSS forums across Riverside County.
She holds a Bachelor of Arts in Sociology from California State University, San Bernardino, and a Master of Public Administration from Bellevue University in Nebraska.
-
Victoria Dawson, MBA
Vice President of Operations
-
Jada Braithwaite, MSHRM
Chief Human Resources Officer
-
Mary Reed, MBA
Chief Financial Officer
-
Tom Donahue
Senior Nutrition Program Administrator
-
Janet McDonald
Child Development Administrator
-
April Smith, LMFT
Behavioral Health Director
-
Stephanie Soto
Community Centered Services Director
Meet Our Board of Directors
Our Board of Directors brings diverse perspectives, strategic guidance, and a shared commitment to our mission. Their stewardship strengthens our programs, supports sustainable growth, and ensures we continue delivering meaningful impact to the families and communities we serve.
-
Jill Rasmussen, MSW
Board Chair
-
David Demers
Past Chair
-
Jane Adams
Board Member
-
Tim Blevins
Vice Chair/Treasurer
-
Jennifer O’Farrell
Board Member
Jennifer O’Farrell is a respected community organizer who builds partnerships to strengthen underserved neighborhoods across Riverside County. She launched the region’s first anti-trafficking multidisciplinary task force and created a comprehensive case-management system for survivors. Jennifer founded Big Brothers Big Sisters in the Inland Empire and now leads Healthy Valley Foundation, advancing collective-impact work focused on social determinants of health. She holds numerous leadership roles and is widely recognized for program development and philanthropic success.
-
Ida Sanchez
Board Member
-
Rick Mercadefe
Board Member
-
Jeff Rajcic
Board Member
-
Dr. Carla Lidner-Baum
Board Chair
-
Miguel Contreras
Board Member
-
Lugena Wahlquist
Board Chair
-
Michael Fine
Board Member
-
Elizabeth Pinney Muglia
Board Member
-
Martinrex Kedziora
Board Member
-
Dr. Margaret Wild
Board Member
-
Chris Morin
Secretary
Explore Careers With FSA
Interested in joining our dynamic team? Learn more about career opportunities at FSA.
The Latest, Delivered
We will keep you up to date with the latest program information, stories and events.
By submitting your email you are agreeing to receive periodic emails from Family Service Association. You can unsubscribe at any time.